SCM 4 ECR CONFERENCE 2013

09.00 – 09.30

Registration

Opening session

09.30 – 09.45

Official Opening – Welcome speech

09.45 – 10.45

KEYNOTES

O1. Virgil Popa – Customer Experience Management through Sustainable Supply Chain

O2. Theodor Purcarea - Gaining the Best Return by looking Holistically at the SCM Transformation. Adopting the Best Practices, by collaborating effectively across the Entire Supply Chain, and ensuring the Alignment with Business Strategy

10.45 -11.00

Coffee Break

1st Plenary session – Demand Management

Moderators:

- Gheorghe Gh. Ionescu

- Dan Miricescu

11.00 – 11.20

1. Gheorghe Gh. Ionescu, Adina Letitia Negrusa - About the relation “Organization Evolution and Ethics”

11.20 – 11.40

2. Cristinel Vasiliu, Mihaela Dobrea - Supply Chain Management (CSM) implementation in the Romanian logistics companies

11.40 – 12.00

3. Virgil Popa, Theodor Purcarea, Dorina Tanasescu, Madalina Barna - Customer/Shopper Experience Management (CEM). Case studies in Retail Industry

12.00 – 12.20

4. Veronica Stefan - Online Customer Relationship Management (CRM) for Distributed Operational Software Products

12.20 – 12.40

5. Dan Miricescu - Study Regarding the Customer Satisfaction Evaluation Considering the Logistics Service Level

12.40 – 13.00

6. Mihai Felea, Irina Albastroiu - Identifying and Managing the Risk in the Supply Chain

13.00 – 13.05

Conclusions

13.05 – 14.00

Lunch (on site)

2nd Plenary session - Supply Management

Moderators:

- Cristinel Vasiliu

- Veronica Stefan

14.00 – 14.20

7. Marius Minea, Maria Claudia Surugiu - Real-Time Traffic and Travel Information Systems-Role in Improving the Supply Chain Efficiency in Metropolitan Environment

14.20 – 14.40

8. Jacek Karcz, Krzysztof Zborowski - Organization of Supply Chain for International Consignments of LTL Carrier on the Market

14.40 – 15.00

9. Virgil Popa - Supply Chain Security Management(SCRM) and Business Continuity Management(BCM). Case study

15.00 – 15.20

10. Razvan Andrei Gheorghiu, Alexandru Valentin Stan, Radu Serban Timnea, Angel Ciprian Cormos - Economic Benefits of Traffic Reorganization in Cities

15.20 – 15.40

11. Mihaela Stet - Energy Management in Logistics Activities

15.40 – 15.45

Conclusions

15.45 – 16.00

Coffee Break

Doctoral session

Moderators:

- Virgil Popa

- Dorina Tanasescu

16.00 – 16.20

12. Maria Claudia Surugiu, Ionel Petrescu, Oana Vasilica Barna, Radu Virgil Alexandrescu - Container Tracking in Multimodal Transport Using Intelligent Transportation Systems

16.20 – 16.40

13. Mirela Ileana Nemţanu, Florin Codrut Nemţanu - Intelligent Transport System an Important Tool of Corporate Sustainable Responsibility for Transport Businesses

16.40 – 17.00

14. Mihnea Gabriel Beldescu, Angel Ciprian Cormos, Valentin Iordache, Florin Codrut Nemtanu, Radu Serban Timnea - The Influence of Data Accuracy, Measured Using RMS Error, on the Costs of a Public Transport Operator

17.00 – 17.05

Conclusions

Masters session

Moderators:

- Virgil Popa

- Dorina Tanasescu

17.05 – 17.25

15. Alina Elena Tudor, Virgil Popa - Food Safety and Traceability for Sustainable Supply Chain. Case study in Restaurant Industry

17.25 – 17.45

16. Andreea Georgiana Tanasca, Virgil Popa - Service Quality and Customer Experience Management. Case study in restaurant Industry

17.45 – 18.05

17. Daria Ioana Vissarion, Virgil Popa - Supply Chain Risk Management. Response Solutions for Resilience and Business Performance Continuity. Case study in Steel Industry

18.05 – 18.10

Conclusions

18.10 – 18.30

Doctoral papers awards.

Final conclusions.